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Frequent questions

How do I book a wash?

In the app, «Book»: choose a branch, your car and a time.

How does check-in work?

At the branch, open your booking, scan the QR code at the desk and photograph your car with the plate visible.

Check-in doesn’t work

Turn on location and stay near the branch. Check-in opens an hour before the booking and closes an hour after it.

How do I pay for a membership?

With a UZCARD, HUMO or Visa card on Paylov’s secure page.

How do I cancel a booking?

In «Orders» — before the check-in window opens.

How do I delete my account?

Settings — «Delete account». Details: washclub.uz/delete-account.