Delete your account

In the app

Profile — Settings — «Delete account» at the bottom of the screen, then confirm the request in Telegram or with your sign-in code.

• The account is deleted 24 hours after the request. Changed your mind? Just sign in to the app again before then: the deletion is cancelled and your account and plans stay.
• Right after the request, upcoming bookings are cancelled and you are signed out on every device. During those 24 hours auto-renewal takes no money.
• If you sign in again and the deletion is cancelled, you can book the cancelled washes again.
• Once deleted, the account cannot be recovered.

Without the app

Write to Telegram @washclub_uz or info@washclub.uz with the account’s phone number. Once we have confirmed the number is yours, we delete the account within 7 days.

What is deleted

• Your name, phone number and Telegram link.
• Cars, their photos and visit photos.
• Saved cards.
• The plan — remaining washes are lost and the money paid for it is not refunded.
• Sessions, survey answers and analytics data.

What stays

Payment and past-visit records — without your personal details, because accounting requires them by law; security logs.